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General Practitioner
●   Vaccination Models ●   Requirements​ ●   Registration Process​ ●   Fee & Payment​
Private Hospital / Ambulatory Care Centre (ACC)
●   Vaccination Models ●   Requirements​ ●   Registration Process​ ●   Fee & Payment​
Healthcare Organiser (HCO)
●   Vaccination Models ●   Requirements​ ●   Registration Process​ ●   Fee & Payment​
Non-Governmental Organization (NGO)
●   Vaccination Models ●   Requirements​ ●   Registration Process​ ●   Fee & Payment​
Frequently Asked Questions (FAQ) Contact Us
Frequently Asked Questions (FAQ) Contact Us Sign In Register


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Frequently Asked Questions (FAQ`s)


How can General Practitioner / Specialist Clinic register in this program?
Registration can be done online via this website. Should there be any clarification required, General Practitioner / Specialist Clinic may email us at vaksincovid@protecthealth.com.my.
Is General Practitioner / Specialist Clinic registration only open within a certain period of time? Or takes place throughout the National COVID-19 Immunisation Program?
General Practitioner / Specialist Clinic registration takes place throughout the National COVID-19 Immunisation Program.
Does General Practitioner / Specialist Clinic need to pay to participate in the National COVID-19 Immunisation Program?
No participation fee.
Does the General Practitioner / Specialist Clinic need to provide its own pharmaceutical fridge?
Yes for vaccination at clinic and community outreach models.
Will low dead-volume syringe, and vaccine card be provided?
For Pfizer vaccine, low dead volume syringe and vaccination card will be provided by MOH.
Will the General Practitioner / Specialist Clinic be provided with PPE?
No. General Practitioner / Specialist Clinics need to provide their own PPE.
Will the General Practitioner / Specialist Clinic be given training to be involved in the National COVID-19 Immunisation Program?
Yes. Further details will be informed soon.
Will the General Practitioner / Specialist Clinic be provided with emergency equipment or medicine?
No. It needs to be provided by the General Practitioner / Specialist Clinic.
Will the General Practitioner / Specialist Clinic be given access to a specific system for the involvement in the National COVID-19 Immunisation Program?
The General Practitioner / Specialist Clinic will manage the vaccination through MyVAS, VMS and ProtectHealth VCS system.
What is the fee structure for General Practitioner / Specialist Clinic for this program?
For vaccination at clinic the payment will be RM14 per dose administered.
How will payment be made to the General Practitioner / Specialist Clinic?
Payment will be made by ProtectHealth.
How can Private Hospital / ACC register in this program?
Registration can be done online via this website. Should there be any clarification required, you may email at us at vaksincovid@protecthealth.com.my.
Is Private Hospital / ACC registration open within a certain period of time?
Registration of Private Hospital / ACC take place throughout the National COVID-19 Immunisation Program.
Do Private Hospital / ACC need to pay to participate in the National COVID-19 Immunisation Program?
No participation fee is required.
Will the Private Hospital / ACC be given training to be involved in the National COVID-19 Immunisation Program?
Yes, training will be provided prior to starting this program.
Will the Private Hospital / ACC be given access to a specific system for the involvement of National COVID-19 Immunisation Program?
Yes, Private Hospital / ACC will be given access to IT system used in this programme which includes Malaysia Vaccine Administration System (MyVAS), Vaccine Management System (VMS) and ProtectHealth Vaksin Control System (VCS).
How much payment will Private Hospital / ACC receive for this program?
Private Hospital / ACC will receive a payment of RM 14 per dose administered.
How will payment be made to the Private Hospital / ACC?
Payment will be made through ProtectHealth.
How can Healthcare Organiser (HCO) register in this program?
Registration can be done online via this website. Should there be any clarification required, Healthcare Organiser (HCO) may email us at vaksincovid@protecthealth.com.my.
Is Healthcare Organiser (HCO) registration only open within a certain period of time? Or takes place throughout the National COVID-19 Immunisation Program?
Healthcare Organiser (HCO) registration takes place throughout the National COVID-19 Immunisation Program.
Does Healthcare Organiser (HCO) need to pay to participate in the National COVID-19 Immunisation Program?
No participation fee.
Does the Healthcare Organiser (HCO) need to provide its own pharmaceutical fridge?
Yes for vaccination at clinic and community outreach models.
Will low dead-volume syringe, and vaccine card be provided?
For Pfizer vaccine, low dead volume syringe and vaccination card will be provided by MOH.
Will the Healthcare Organiser (HCO) be provided with PPE?
No. Healthcare Organiser (HCO)s need to provide their own PPE.
Will the Healthcare Organiser (HCO) be given training to be involved in the National COVID-19 Immunisation Program?
Yes. Further details will be informed soon.
Will the Healthcare Organiser (HCO) be provided with emergency equipment or medicine?
No. It needs to be provided by the Healthcare Organiser (HCO).
Will the Healthcare Organiser (HCO) be given access to a specific system for the involvement in the National COVID-19 Immunisation Program?
The Healthcare Organiser (HCO) will manage the vaccination through MyVAS, VMS and ProtectHealth VCS system.
What is the fee structure for Healthcare Organiser (HCO) for this program?
For outreach models, the payment will be RM14 per dose administered.
How will payment be made to the Healthcare Organiser (HCO)?
Payment will be made by ProtectHealth.
How can Non-Governmental Organisation (NGO) register in this program?
Registration can be done online via this website. Should there be any clarification required, Non-Governmental Organisation (NGO) may email us at vaksincovid@protecthealth.com.my.
Is Non-Governmental Organisation (NGO) registration only open within a certain period of time? Or takes place throughout the National COVID-19 Immunisation Program?
Non-Governmental Organisation (NGO) registration takes place throughout the National COVID-19 Immunisation Program.
Does Non-Governmental Organisation (NGO) need to pay to participate in the National COVID-19 Immunisation Program?
No participation fee.
Does the Non-Governmental Organisation (NGO) need to provide its own pharmaceutical fridge?
Yes for vaccination at clinic and community outreach models.
Will low dead-volume syringe, and vaccine card be provided?
For Pfizer vaccine, low dead volume syringe and vaccination card will be provided by MOH.
Will the Non-Governmental Organisation (NGO) be provided with PPE?
No. Non-Governmental Organisation (NGO)s need to provide their own PPE.
Will the Non-Governmental Organisation (NGO) be given training to be involved in the National COVID-19 Immunisation Program?
Yes. Further details will be informed soon.
Will the Non-Governmental Organisation (NGO) be provided with emergency equipment or medicine?
No. It needs to be provided by the Non-Governmental Organisation (NGO).
Will the Non-Governmental Organisation (NGO) be given access to a specific system for the involvement in the National COVID-19 Immunisation Program?
The Non-Governmental Organisation (NGO) will manage the vaccination through MyVAS, VMS and ProtectHealth VCS system.
What is the fee structure for Non-Governmental Organisation (NGO) for this program?
For outreach models, the payment will be RM14 per dose administered.
How will payment be made to the Non-Governmental Organisation (NGO)?
Payment will be made by ProtectHealth.
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